Systems Administrator I
- Experience
- 2+ years
- Education
- Higher education
- Time zone
- US-CT
Systems Administrator I - Working Remote – supporting Central hours Duties: Assist in server operations, resolving customer issues for Unix/Linux based environments. Manage virtual environments, including server deployment, configuration, patching, and capacity planning. Administer Active Directory, Exchange, SharePoint, MECM and M365 solutions suite.
Supporting Windows mostly, needs to be strong in M365/Entra ID. MAC experience a plus. Perform disaster recovery planning, testing, backups, and remote installations.
Support and enforce change control and migration strategy policies. Troubleshoot and optimize server hardware and Windows OS performance. Work on server protection and participate in system hardening efforts.
Implement enhancements to improve reliability, availability, and scalability. Monitor system performance using appropriate tools and tuning strategies. Support migrations and upgrades in on-premises and cloud environments (Azure-Entra/AWS).
Ensure compliance with monitoring, backup, and batch job procedures. Provide technical planning and advisory support for customers using Microsoft systems. Deliver a seamless and effective end-to-end experience aligned with client goals.
Troubleshoot critical issues and ensure prompt resolution and clear communication. Maintain system documentation including SOPs, configuration records, and internal KBs. Define and measure process improvements to drive service quality.
Performs all other assigned duties. Participate in the