OM Bank - Domain Architect: Customer and Operations (Salesforce)

Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description At OM Bank, we strive to attract great people who are passionate about coming together for a higher purpose- building something unique and aspirational, always aiming to be the best they can be.

We are rooted in our purpose of inspiring and enabling our customers to grow and sustain their prosperity. To define, develop, and maintain the end-to-end technology solutions that enable customer journeys (acquisition, onboarding, servicing, engagement) and banking operations (case management, workflow, payments ops, KYC/AML ops, reconciliations, dispute handling, contact centre operations, back-office processing).

bridges business and technology by translating strategy and requirements into scalable, secure, resilient, and compliant architectures across channels, platforms, and core banking ecosystems. This role requires strong architecture capability in digital channels, integration, data, automation, and cloud, combined with deep understanding of banking customer experience and operational processes. KEY RESULT AREAS Architecture Design & Strategy Architecture initiatives delivered with high-quality, secure, compliant architectures.

Develop target-state architectures and transition roadmaps for digital platforms. Ensure robustness, resilience, security, and reliability in all channel designs. Governance & Compliance Collaborat