IT Helpdesk Specialist

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Descrizione

We are the creators of a new fintech era! Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,500 professionals united by a shared vision of shaping the future. We are building our own blockchain ecosystem to ensure maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies. Our official partners include Juventus, FC Barcelona, Lifecell, FACEIT, and VISA. Join us as an IT Helpdesk Specialist! Requirements Experience: 2+ years of experience in IT Helpdesk, IT Support, or IT Systems Administration, with practical exposure to networking. L1 IT Support: Hands-on experience providing first-line technical support, troubleshooting hardware, software, connectivity, and user access issues. Networking Equipment: Experience configuring and administering Juniper, Fortinet, and Cisco equipment (routers, switches, firewalls, and wireless APs). Network Security & Protocols: Understanding of Fortinet NGFW, VPNs (IPsec/SSL), BGP/OSPF, VLAN segmentation, and basic network troubleshooting. AAA & 802.1X: Familiarity with RADIUS (FreeRADIUS, Cisco ISE, or FortiAuthenticator) and 802.1X network access control. IT Services & SaaS: Experience supporting and administering corporate SaaS environments, including Google Workspace, Atlassian Suite, Slack, an

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