Salesforce Multi-Cloud Developer

Job Description The Role As a Salesforce Multi

Cloud Developer, you will play a pivotal role in architecting, developing and optimising our Salesforce solutions, with a strong emphasis on Salesforce CRM, Loyalty Management, Service Cloud, Agentforce and Data Cloud platforms. Collaborating closely with Solution Architects and the cross-functional technology team, you will lead the technical design and implementation of Salesforce solutions that enhance customer engagement, loyalty and operational efficiency. This role demands deep technical knowledge, a strategic mindset and the ability to mentor junior developers.

Key

Develop and customise complex Salesforce solutions, focusing on CRM, Loyalty Management, Service Cloud and Agentforce. Utilise advanced Apex, Lightning Components and other Salesforce technologies to extend our capabilities. Develop and execute comprehensive test plans to ensure the functionality, performance and reliability of Salesforce solutions.

Perform unit and integration testing. Support user acceptance testing to validate solutions against requirements and acceptance criteria. Support the design of scalable, maintainable and flexible solutions within the Salesforce platform that meet business requirements and anticipate future needs.

Ensure solutions are optimally integrated with existing enterprise architecture. Tackle complex technical issues, providing troubleshooting, root cause analysis and solution implementation. Design and impleme