Technical Implementation Consultant

The Technical Implementation Consultant is a subject matter expert responsible for implementing the technical configurations for Connectors, APIs, Web Services, and other technical functionalities within customer implementation projects. This role focuses on the hands-on execution of complex system integrations, ensuring seamless data flow between Black

Line and customer environments, and troubleshooting sophisticated technical challenges to guarantee project success. Execute the end-to-end technical configuration of Black

Line Connectors, APIs, and custom Web Services to meet project requirements. Manage the integration of Black

Line products with customer ERP systems, and other third-party applications ensuring data integrity and process automation. Act as technical escalation to diagnose, troubleshoot, and resolve complex issues related to APIs, data feeds, and system connectivity. Provide expert guidance and support to customers on technical aspects of Black

Line solutions. Review and provide feedback to technical documentation, including integration guides, API specifications, data mapping documents and configuration details. Contribute to the enhancement of integration methodologies and provide feedback to the Product team on API and Connector functionality.

Facilitate implementation meetings and presentations with internal and external stakeholders. Document customer interactions and implementation-related information. Contribute to continuous improvement initiatives withi