IT Helpdesk Manager

ABOUT US: Astro Mechanica is a vertically integrated aerospace company developing a scalable technology platform to power critical infrastructure, mission operations, and the future of flight. We apply aerospace engineering and quality standards across our products, delivering high performance, reliability, and efficiency for the most demanding operating environments. Astro Mechanica is backed by leading venture and strategic investors, including Andreessen Horowitz (a16z), Giant Step Capital, United Airlines Ventures, and Voyager Ventures.

WHO WE ARE: We’re a team of passionate engineers dedicated to advancing aerospace. We’re generalists with specialist depth, united by a flat structure and a shared obsession with building things that work well. We move fast, stay pragmatic, and let engineering excellence speak louder than hierarchy.

WHO YOU ARE: You’re a hands-on IT leader who has built and run help desk teams at fast-growing startups. You know what keeps engineers productive without sacrificing security and compliance. You’re as comfortable configuring a switch or writing an Intune policy as you are coaching a technician or explaining a new control to the team.

You’ve worked in regulated environments, and you understand that CMMC, ITAR and EAR aren’t paperwork; they shape how every system is built and used. You take ownership, document what you do, and want to be on-site where the work happens. WHAT YOU’LL DO: Lead, hire and mentor the IT help desk team, and set clear pri