IT.Helpdesk Analyst

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Descrizione

About Citco: Armed with superior services, smart people, and strong technology, we tackle our customers’ complicated challenges by developing sophisticated solutions driven directly by their demands. The result? Innovation that generates tangible value and makes a real difference for our clients and their companies. Service Desk Analyst  About Citco Since the 1940s Citco has provided specialist financial services to alternative investment funds, investors, multinationals and privat e clients worldwide. With over 14,000 employees in 54 office locations globally, we pioneer innovative solutions that meet our clients’ evolving needs, and deliver exceptional service.  Our continuous investment in learning means our people are among the best in the industry. And our corporate social responsibility programs provide meaningful and fulfilling work in the community. A career at Citco isn’t just a job – it’s an opportunity to excel in an environment that genuinely supports your personal and professional development. About the Role:  The Service Desk Analyst is responsible for providing excellent customer service and resolving customer inquiries in a timely manner. IT Service Delivery is a global IT group incorporating all business-facing operational support, from internal desktop management through to strategic client integration on Citco’s core software platforms. The service delivered is aligned to both strategic customer demands in a given region, and the operational

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