The Network Infrastructure Engineer is responsible for the design, implementation, and operational support of customer network environments as part of BMIT’s managed services portfolio.
focuses on ensuring the stability, security, and performance of customer LAN, WAN, firewall, wireless, and cloud network infrastructures. Working closely with Solution Architects, Service Delivery teams, and customers, the engineer delivers reliable, secure, and scalable network solutions across on‑premise and cloud environments. Key
Customer Network Operations Onboard, administer, and perform day‑to‑day operational tasks on customer network environments, both on‑premise and cloud‑based. Manage and support customer firewalls, LAN, WAN, VPN, wireless, and network security components. Network Deployment & Maintenance Deploy, configure, and maintain network infrastructure including routers, switches, firewalls, load balancers, VPNs, and wireless access points.
Perform preventive maintenance, upgrades, and service enhancements to ensure continued reliability and performance. Incident Resolution & Troubleshooting Proactively troubleshoot and resolve network issues to ensure high availability and service quality. Participate in root‑cause analysis and implement corrective actions to prevent recurrence.
Customer Engagement Act as a primary technical contact for customers for network‑related matters. Provide clear, professional communication during incidents, changes, and pla