Technical Support Team Lead

About Circle Cardiovascular Imaging: Circle’s vision is to enable healthier Lives through better imaging by transforming cardiac magnetic resonance imaging (MR) and other advanced imaging technologies to improve Cardiovascular Care. Circle Cardiovascular’ s CVI42 is the Cardiac MR market leader imaging processing software. Circle Cardiovascular Imaging (Circle) designs, builds, and implements the best-in-class cardiovascular Magnetic Resonance Imaging solutions.

At the heart of everything we do is our unrelenting drive to continually offer better solutions for healthcare providers that improve healthcare outcomes. This fuels our creativity, informs our decisions and it is the reason we are passionate about our work and most importantly why we are successful. We are careful stewards of resources focused on optimizing both customer and investor value.

We strive to make Circle a place where employees are highly valued, engaged, and have opportunities for professional development. Our roots are medical and digital, our passion is contagious, and our people are amongst the best. Position Overview: The Team Lead, Technical Solutions and Support is a player/coach role providing frontline leadership within Circle's Technical Solutions and Support team while remaining an active, hands-on contributor to managing the team's ticket queue.

This role provides day-to-day guidance, coaching, and escalation support to Customer Support team members, and ensures consistent, high-quality technic