B2B , long-term cooperation Rate : up to 40 EUR/h net + VAT 100% remote Fluency in English & German - essential We are looking for an experienced IT Change Coordinator to join an international organisation supporting enterprise IT operations across multiple countries. In this role, you will act as a key interface between clients and technical teams, ensuring smooth communication, coordination of changes, and successful delivery of operational activities. Your responsibilities Participate in regular customer meetings Coordinate and schedule IT changes across different stakeholders Present operational updates and planned changes to customers Manage approvals and sign-off processes Prepare and present service, IT and operational reports Facilitate meetings with technical teams and business stakeholders Support continuous improvement of operational processes
Professional German (B2+/C1, fluent) and English (B2+/C1, fluent) Excellent communication and presentation skills Previous experience in IT Operations, Service Delivery, Change Management or Customer Success Strong stakeholder management skills Ability to coordinate multiple activities simultaneously Experience with ITSM processes Familiarity with ServiceNow or similar ticketing platforms is an advantage Good reporting skills are a plus What makes this opportunity attractive? International working environment Direct collaboration with enterprise-level clients High-visibility role with strong stakeholder exposure