ICT Technician

Bradbury School and Hillside Kindergarten are currently seeking an ICT Technician to join the ICT Team to support both schools' IT needs. Act as the first level of support for identifying and resolving ICT issues. Monitor and resolve real-time technical issues via departmental Google Group Chats (Years 1-6, Specialist departments, and Hillside Kindergarten).

Install, reinstall, and upgrade software and operating systems for Windows, MacOS, and iOS. Perform day-to-day hardware and software configurations. Perform over-the-air management and push using JAMF Pro to Apple devices.

Detect, diagnose, and resolve issues with Interactive Touch Panels TVs, AirPlay capabilities, projectors, PA systems, multifunctional copiers, and other classroom devices. Provide regular classroom support for iPad, MacBook, Windows, and Chromebook setup and app installation. Set up and operate AV equipment for school events, meetings, and presentations.

Liaise with teachers and staff regarding hall events requiring AV and stage lighting. Perform basic printing and network troubleshooting to ensure the stability of Ruckus switches and wireless access points (APs). Maintain, monitor, and troubleshoot the Yealink IP phone system and Xiaomi CCTV cameras.

Maintain, monitor, and improve the performance of IT systems. Maintain the stability and health of all computing equipment and peripheral devices. Perform application system backup/restore.

Maintain and update the contents of the school website. Maintain a