IT Executive (Infrastructure & Cybersecurity Support)
- Experience
- 2+ years
- Practices
- ITIL
- Education
- Higher education or equivalent experience
We are looking for a hands-on IT Executive to be VINCAR’s primary in-house resource for daily IT operations and cybersecurity coordination. You will support users, administer Microsoft 365 and access, identify practical IT and security gaps, and coordinate external service providers to ensure that approved improvements are completed and properly documented. Key
Provide first-line support for computers, mobile devices, printers, software, telephony and network connectivity. Set up and maintain Windows devices, user accounts, applications and other IT equipment. Administer Microsoft 365 and Microsoft Entra ID, including email, Teams, SharePoint, OneDrive, licences and multi-factor authentication.
Manage IT onboarding and offboarding, user access, device setup and account deactivation, subject to required approvals. Review the IT environment and identify basic cybersecurity risks, outdated systems and areas requiring improvement. Maintain a cybersecurity improvement list and follow up with external service providers until approved actions are completed and verified.
Obtain proposals, compare recommendations and recommend suitable vendors or solutions for Management’s consideration. Arrange authorised simulated-phishing exercises and coordinate follow-up awareness training for staff. Monitor backups for Microsoft 365 and other critical systems, and coordinate documented restoration tests.
Maintain practical incident-response, escalation and recovery procedures, a