Amazon CloudWatch is AWS's native monitoring and observability service — the default infrastructure monitoring tool for millions of AWS customers. While CloudWatch excels at attaching to AWS services, the broader observability market has shifted toward end-to-end, application-centric, and agent-centric experiences led by vendors. Many customers are choosing these third-party tools for their multi-cloud and application-layer observability needs.
<br/><br/>CloudWatch Omni is AWS's strategic answer — a ground-up rebuild of the CloudWatch experience designed to deliver multi-cloud, application-centric, and agent-centric observability. Omni tackles modern use cases including AI agent monitoring, distributed application tracing, and cross-cloud visibility, positioning CloudWatch to compete as a leading full-stack observability vendor. V1 just launched, and if successful, Omni will help grow CloudWatch even further.
<br/><br/>As Director of Software Development for CloudWatch Omni, you will own the full product capability — the experience layer, the services that back it, and the APIs that define it. You will shape the technical architecture and product experience to transform CloudWatch from an infrastructure monitoring tool into a market-leading observability platform. This is a greenfield initiative with startup-like autonomy, backed by the scale and resources of AWS.
You will lead a combination of rapid customer-driven iteration on V1, new greenfield capabilities, and go-to-mark