About the Role:
Grade Level (for internal use):
09 The Role: Talent System Administrator (JSON)
About the Role:
We’re seeking a JSON Developer to help build and enhance features within our SaaS talent marketplace through Eightfold AI. This role combines hands-on coding—particularly working with JSON-driven configurations and integrations—with ongoing support for end-user and internal technical issues. You’ll contribute to UI-related enhancements, implement platform changes, and help troubleshoot and resolve production support queries.
Key Responsibilities:
- Develop and maintain features, enhancements, and platform changes for the talent marketplace using JSON-based approaches.
- Support UI updates and improvements that are driven by configuration, data models, and front-end/back-end integration patterns.
- Build, test, and document changes to ensure releases meet quality and reliability expectations.
- Investigate and resolve technical issues reported through the support process, including reproducing bugs and analyzing logs/requests/responses.
- Collaborate with stakeholders (e.g., product, operations, support, and engineering teams) to translate requirements into working solutions.
- Provide timely, accurate support for platform-related inquiries, including root-cause analysis and follow-up actions.
- Maintain clear technical documentation for implemented changes, troubleshooting steps, and known issues.
- Participate in iterative improvements to development and support workf