Process Transformation Analyst

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other.

Because what we do matters – to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.

THE ROLE The Process Transformation Analyst will gain exposure to strategic initiatives in Operations while supporting the Value Stream Mapping activities aimed at optimizing operational workflows and capabilities across the department. Additionally, the role participates in department wide projects, performing support functions on behalf of the team. This role is expected to, with guidance from senior analysts, provide supportive partnership across the department to execute on solutions, decrease operational risk and promote long-term efficiency.

WHAT YOU WILL DO Support analysis of current business processes and workflows under senior team member direction, helping identify potential process gaps and improvement opportunities. Gather and document business requirements from stakeholders Create process maps, workflows, technical requirements, and business documentation with guidance from senior analysts Conduct data analysis and generate dashboards to support decision-making Collaborate with cross-functional teams includin