Big Data Support Engineer.
- Experience
- 4+ years
Skillset: - Up to 4 years of IT experience - Proven analytical abilities with solidexperience in a Production Support setting. - Strong SQL and Unix shell scripting - Incident, problem, and service Outagemanagement experience is Plus. - Good Communication and Articulation Skills - Familiarity with Teradata or Hadoop.
- Familiarity with any job scheduling tool. Roles/Responsibilities: - Troubleshoot Batch Issues & root causesto Mitigate Impacts to SLA - Perform root cause analysis on internal andexternal data and processes to answer specific business questions and identifyopportunities for improvement. - Provide operational support and ensure SLIof Applications - Proactively Identify and Identifyopportunities for preventive Maintenance - Respond on time to the queries raised byvarious business units - Provide Timely updates (Status, Progress,Issues, Resolutions) to Business Stakeholders - Participate in Disaster Recovery and
Business Continuity exercise