Location: Łódź, Poland (Hybrid – 1 day in a week to onsite)
We are looking for an experienced ServiceNow Technical Project Manager with strong expertise in HR Service Delivery (HRSD) to lead end-to-end ServiceNow HR transformation and implementation initiatives.
The ideal candidate should combine strong project and stakeholder management capabilities with a solid understanding of the ServiceNow platform, particularly HRSD, Employee Center, Case and Knowledge Management, HR integrations, and HR workflows. The role will work closely with HR stakeholders, ServiceNow architects, business analysts, developers, integration teams, and implementation partners to ensure successful delivery.
Lead end-to-end delivery of ServiceNow HRSD implementation, enhancement, upgrade, and transformation projects.
Own project planning, scope, schedule, dependencies, risks, issues, milestones, and overall delivery governance.
Work with HR and business stakeholders to translate business objectives into executable ServiceNow delivery plans.
Coordinate with ServiceNow Architects, Technical Leads, Developers, Business Analysts, QA teams, and integration teams throughout the project lifecycle.
Manage HRSD capabiliti