Global Senior Network Engineer

Element has an opportunity for a new Global Senior Network Engineer to join our growing team based from our Global Business Services team in Edinburgh. Our new role will deliver Element networking projects as well as 3rd line network operational support.

Our new colleague will join us based from our beautiful new office in Edinburgh Park where we enjoy state-of-the-art facilities including collaboration spaces, huddle rooms, open-concept layout, and abundant natural light. With fantastic links by train, tram, commuter routes, as well as having designated parking, we are well connected for colleagues across the central belt of Scotland.

Project design, deployment, and service introduction for Element initiatives

3rd level operational support and maintenance of Element’s global network

Monitoring core systems for effectiveness and proactive maintenance

Efficient and effective management of 3rd line incidents resulting in successful and timely resolution meeting Element business SLAs

Build and maintain strong relationships with Core Engineering network team as well as both internal customers and external partners

Operational support for acquisitions and integrations

Collaborate and support technical initiatives with Core Engineering Network Technical Leader

Practical experience supporting and troubleshooting Cisco platforms, including Cisco switches, Cisco FTD firewalls, and Meraki platforms

Bachelor's degr