Merchant Support Team Lead

#vacancy #TL #merchants #cyprus #fintech 🔥 We’re Hiring: Merchant Support Team Lead (Fintech / Payments) Fast-growing Fintech project is looking for a strong Merchant Support Team Lead who knows payment flows, PSPs, and how to keep operations running smoothly. 📍 Relocation to Limassol, Cyprus What you’ll do: • Lead the Merchant Support team • Control SLA, tickets, and communication quality • Handle escalations with PSPs, providers, and internal teams • Monitor payment issues, refunds, chargebacks, and incidents • Improve processes and optimize operations What we expect: • Experience in iGaming / Fintech / Payment Operations • Strong understanding of transactions, PSPs, refunds, chargebacks • Leadership or team coordination experience • English Intermediate+ 🎁 Benefits • Great salary and full relocation support (tickets, accommodation, documents) • Flexible remote/office work • Paid time off, vacations, sick leaves • Career growth opportunities • Work with cutting-edge fintech technology 📩 Apply / Contact Send your CV via Telegram DM.