Lead VP of Operations

#vacancy #operations #COO #executive #healthtech #remote Position: VP of Operations / COO / Head of Operations Company: MEDvidi Level: executive / head Work format: remote Employment type: B2B Location: worldwide ABOUT THE COMPANY 🏢 MEDvidi is a fast-growing healthtech company delivering virtual care solutions across the United States. We operate in a highly regulated environment where clinical quality, operational excellence, and patient experience are critical. TEAM 👥 You will work closely with the CEO, CMO/clinical leadership, Finance, Growth, Product & Engineering, and CX teams. You will also have access to an Executive Advisor for strategic guidance and mentorship. KEY RESPONSIBILITIES —Operational Leadership & Execution 💻 Own and scale day-to-day operations across clinical ops, patient experience, and internal workflows; 💻 Build and optimize scalable processes balancing speed, quality, cost, and compliance; 💻 Establish operating cadence: KPIs, dashboards, business reviews, and accountability frameworks; 💻 Drive a data-driven operational culture. —CEO Partnership 💻 Act as the CEO’s right-hand, translating strategy into execution; 💻 Ensure cross-functional alignment and delivery of key initiatives; 💻 Identify risks early and drive resolution. —Clinical & Regulatory Partnership 💻 Partner with clinical leadership to ensure safe, compliant, and scalable care delivery; 💻 Align operational systems with regulatory requirements and audit readiness. —Financial & Performance Management 💻 Partner with Finance on unit economics, efficiency, and margin improvement; 💻 Own planning cycles: annual, quarterly, headcount, and budgeting; 💻 Link operational performance with financial outcomes. —Systems, AI & Automation 💻 Build and improve operational systems and tooling; 💻 Partner with Product & Engineering to implement AI-driven workflows; 💻 Identify automation opportunities to improve efficiency. —Problem Solving & Risk Management 💻 Analyze operational data to identify