Senior Business Operations Specialist

[…] is a trusted partner in digital commerce. The company helps leading brands modernize B2B solutions, marketplaces, and retail ecosystems. Since 2008, it has empowered businesses with cutting-edge technology, AI-powered personalization, and world-class engineering and design teams.

A certified B Corporation®, […] is trusted by major brands including VW, OLX, IKEA, Delivery Hero, Żabka, Wolt, Careem, and Vinted. This role sits at the intersection of Delivery, Sales, Finance, Legal, Talent, and Growth. You will own PMO execution, scheduling and bench management, operational reporting, and the tooling that holds it all together - Productive , Salesforce, and HubSpot.

Your job is to keep delivery data accurate, forecasts reliable, and margin leakage visible early enough to act on. Salary Ranges: PLN 15.000-21.000 net + VAT (B2B) or PLN 12.500-17.500 gross (Employment Contract).

Run the PMO: delivery audits, adherence to delivery standards, risk reviews, and EVM discipline across the portfolio. Own scheduling and bench management - daily allocation visibility, capacity planning, and bench reduction. Own Productive as our system of record: project setup, budgets, rate cards, time tracking hygiene, and reporting structures.

Maintain and enforce SOPs across departments, flag where they break down, and propose updates. Run margin and forecast reporting, identify revenue leakage, and escalate with evidence. Build and maintain operational dashboar