Head of Delivery Team (Direct Sales) | f/m/d

About Us ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions.

On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities.

We are looking for an experienced Lead to take full ownership of a development team operating within the Online Sales Cluster (Direct Sales area). This area is responsible for digital products and features that enable customers to independently configure and purchase insurance products online, without agent interaction. This is a hands-on delivery accountability role.

You will be responsible for ensuring that projects and features are delivered on time, with high quality, and in alignment with business expectations and commercial priorities. While the role includes people management responsibilities, its primary focus is delivery performance and execution. You will lead a team of IT professionals, with full accountability for managing priorities, risks, dependencies, and execution across the development lifecycle, in close collaboration with demanding stakeholders and senior lea