Jira Administrator & Application Support Specialist

We are seeking a Jira Administrator & Application Support Specialist to join a dynamic enterprise-scale IT ecosystem supporting agile delivery teams. This is a long-term opportunity to work with a SAP customer, a technology leader in the enterprise software domain, currently undergoing a transformation to modernize and scale its Jira-based backlog and test management platforms.

Support end-user requests and process them according to defined operational guidelines Maintain and extend automation rules using Jira Automation Develop and manage workflows using Jira Misc Workflow Extensions (JMWE) Manage Xray Test Management configurations and permissions Configure and support Structure for Jira boards and reports Troubleshoot issues and resolve configuration or integration problems Develop Python scripts or REST integrations to support custom reporting or automation Participate in incident resolution and root cause analysis Support ongoing cloud migration initiatives, including app gap analysis and re-platforming

3+ years of experience administering Jira in an enterprise environment Expertise in Jira Automation, Jira Misc Workflow Extensions (JMWE), and Xray Test Management Knowledge of Structure for Jira boards and reports configuration Proficiency in Python scripting and REST API integrations for custom reporting and automation Experience in troubleshooting application configuration and integration issues Background in incident resolution and root c