Automation Expert ServiceNow

Industry: Banking Start: ASAP Work model: Remote Contract: B2B Rate: 40-45 EUR/h Summary: The Automation Expert role focuses on leveraging ServiceNow to design and implement orchestration workflows in network and firewall environments, enhancing operational efficiency and lifecycle management. Main

Creation and maintenance of workflows in ServiceNow, integrating automation scripts, APIs, and components. Design, configuration, and administration of a ServiceNow orchestration platform, including status dashboards. Customization of Ansible playbooks for Software Defined Networking (SDN).

Integration and management of GitLab-based CI/CD pipelines for automation. Deployment of target configurations and workflows based on change management processes. Automated generation of change validation documentation.

Documentation in compliance with FI-TS standards and conducting training sessions. Key

Strong ServiceNow expertise, particularly in workflow design and API integration. Experience with ServiceNow Business Rules creation and customization. Knowledge of Ansible, Python, and GitLab.

Ability to design user-friendly interfaces and dashboards. Strong networking and firewall technology knowledge. Fluent English, written and spoken; German is a plus.

Nice to Have: Experience in Agile methodologies. Customer-oriented approach. Strong teamwork capabilities.

Excellent communication skills and assertiveness. #326057