Senior Incident Manager

Analityka rynku

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Opis

Salary: 800-1000 PLN/day on B2B Work model: hybrid from Gdynia / Gdańsk / Warszawa (3 days per week from the office) Why choose this offer? You can expect a flexible work organization The international work environment will give you the opportunity to interact with the English language on a daily basis Scandinavian organizational culture will provide you with work-life balance, you will gain time for additional training (financed by Jit) The Jit community will bring you a nice time during regular integration meetings Project We are looking for an experienced Incident Manager to join a large-scale international financial environment supporting business-critical applications and services. In this role, you will be responsible for driving the end-to-end incident management process, coordinating technical and business stakeholders, maintaining operational governance, and ensuring timely resolution of incidents impacting production services. You will act as the central point of coordination during incident handling , helping technical teams identify ownership, remove blockers, mitigate risks, and maintain a clear management overview of ongoing incidents and operational challenges. Responsibilities you'll have Own the end-to-end Incident Management process across multiple services and platforms Drive incident triage, prioritization, escalation, and resolution activities Lead incident bridge calls and coordinate technical and business stakeholders Identify and actively manage aging,

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