Project Manager III - IN

Career Level Summary Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines Solves complex problems Works independently, receives minimal guidance May lead projects or project steps within a broader project or may have accountability for on-going activities or objectives Acts as a resource for colleagues with less experience Critical Competencies Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results. Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success. Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions.

Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions. Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders. Key

Maintains day-to-day hygiene of the Findings & Assurance Register: logging new findings, confirming each has one named owner and one committed due date, and flagging items approaching the 30-day escalation clock. Tracks Deal Gate submissions against the 5 working day SLA, chasing named SME reviewers for sign-off