Project Manager

Job Title: Business Process Project Manager Job Summary: Next Generation, Inc., an Equal Opportunity Employer, is seeking an experienced Business Process Project Manager to support high-impact transformation and reengineering efforts across all agencies within one of North America’s largest public transit authorities. This is a consulting opportunity focused on documenting and improving business processes using BPMN methodology, with a particular emphasis on developing models and standard operating procedures using tools like ARIS and MS Visio. Job

Collaborate with division SMEs to analyze, document, and model current (“As-Is”) and future (“To-Be”) state business processes using BPMN standards. Lead business process modeling workshops and develop detailed system flows and organizational charts. Develop clear, accurate Standard Operating Procedures (SOPs) and comprehensive documentation aligned with agency requirements.

Utilize ARIS (preferred) and MS Visio (required) to create business process diagrams and flowcharts. Create supporting deliverables including PowerPoint presentations, progress/status reports, and documentation packets. Analyze metrics and KPIs specific to agency operations to recommend cost-saving opportunities.

Conduct risk assessments and ensure all documentation meets compliance and procedural standards. Review and refine business models with stakeholders, ensuring clarity, accuracy, and alignment with business objectives. Business process