IFS Support Specialist (ERP)

Analityka rynku

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Opis

Employer: International sensor company Location: Bielsko-Biała (hybrid work model with mandatory office visits 1- 2 days every month) Salary: [phone] PLN gross Cooperation model: Employment contract Start date: ASAP Recruitment process: 2-3 online interviews As an IFS Support Specialist (ERP), you will be the primary point of contact for ERP-related support in our Poland office. You will provide technical and functional support for our ERP landscape, with a particular focus on application administration, troubleshooting, configuration, integrations, release and continuous improvement. This role bridges technical understanding with business process insight, making it ideal for someone eager to grow in a dynamic, multinational environment. Your role is to: -> Take ownership of technical and functional ERP incidents, service requests and improvement initiatives, from initial investigation through resolution, testing and implementation, escalating to external partners or vendors when required -> Maintain support documentation, including tickets, configuration changes, user guides, and FAQs -> Assist with ERP administration, including user access management, system configuration, release coordination, implementation, testing, rollout, and continuous improvement initiatives -> Support the administration, monitoring, and troubleshooting of server infrastructure and database environments related to business applications, including configuration, patching, upgrades, backup and

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