Sr Director, Payments SRE

Senior Director, Payments SRE About the Team/Role We are seeking a highly motivated and visionary senior technical leader to join WEX as Senior Director, Payments SRE, driving transformational change and delivering significant business impact across WEX's payments platform ecosystem. This is an exciting moment to join the Site Reliability Engineering organization at WEX. Our sophisticated payments platforms process high-volume, low-latency transactions for a broad spectrum of customer businesses and generate vast, complex telemetry and operational data.

Reliability, scalability, and efficiency are mission-critical — they protect transactional integrity, safeguard customer trust, and unlock the full potential of our services at scale. In this role, you'll be at the forefront of defining and executing WEX's reliability engineering vision. You'll lead complex, cross-functional initiatives that elevate our observability, incident and problem management, automation, performance optimization, and capacity planning capabilities.

You'll architect resilient systems, design proactive reliability strategies, and build the frameworks and tooling that power operational excellence across the company. Beyond technical leadership, you'll serve as a strategic thought partner to engineering, product, and platform leadership — setting direction, influencing architecture, and embedding SRE principles across the development lifecycle. You'll mentor engineers and engineering leaders across levels,