Lead AI Engineer - ML/LLM Ops & Agentic AI

Shift delivers AI agents that transform insurers' most critical work. By combining deep industry expertise and unmatched data resources, Shift provides proven results that have earned the trust of hundreds of the world's leading insurers. Our insurance-grade AI is accurate, explainable, and secure—empowering human experts to move with unmatched speed, total confidence, and a renewed focus on the people they serve.

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Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance.

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At Shift, we are building the next generation of AI-driven platform capabilities. We are looking for an experienced, hands-on Lead AI Engineer in our Data & AI Platform Engineering team to drive our LLMOps roadmap and our most business-critical agentic use cases; someone who is deeply passionate about building, prototyping, and scaling modern AI/LLM systems, while leading a small team.

This is a high-impact, high-visibility role for a senior builder who excels at the intersection of cutting-edge AI technologies (Agentic frameworks, LLM orchestration, MCP, GenAI, MLOps) and production-grade software engineering . You will lead a focused team of engineers and work directly with software engineers and product leaders to design, prototype,