Product Owner, Loyalty Design and Experience

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Air Canada is seeking a highly motivated, detail-orientated Product Owner to join the Loyalty Program Development team. The Product Owner, Loyalty Design & Experience, is responsible for supporting the definition, delivery, operation and continued evolution of loyalty program features and benefits that recognize and reward Air Canada’s most valuable Aeroplan members. The role owns and prioritizes product requirements, coordinates delivery across business and technology teams, and helps ensure that program features, policies and processes deliver a strong member experience while meeting business objectives.

This position may be located in Montreal or Toronto.

• Managing the day-to-day operations and continued evolution of the Aeroplan Elite Status program and related recognition features and benefits.
• Planning and executing the delivery of features and processes as part of the loyalty product roadmap.
• Independently managing and prioritizing a backlog of loyalty program product stories, enhancements and incidents, proactively identifying priorities and driving work forward.
• Develop clear business requirements, user stories and acceptance criteria for loyalty program features and initiatives.
• Help with the planning a