Customer Support Engineer

Join us at […] At […], we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely . Get to Know Us Headquartered in Minnesota, […] is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge , scalable technologies.

But our secret weapon? Our people. It’s the curiosity , dedication, and innovation that drive our success and help us anticipate the future.

About the Team You'll be joining the team leading […]'s Identity portfolio, including the solutions formerly Onfido (AI-powered digital identity solution). With the completed acquisition, […] now provides the industry's most comprehensive portfolio of AI-powered, identity-centric security solutions. Our technology helps businesses verify real identities using AI and biometrics, ensuring secure remote customer and business onboarding.

By assessing government-issued IDs and facial biometrics with innovative dashboards and fraud signals, we provide companies with the assurance they need to operate securely while allowing people to access services quickly and safely. About the Opportunity Our Customer Support Engineers have a deep understanding of our products and services and are constantly aware of their state. When they receive a request, they assess its priority, establish it