Google AI Architect – AI Chat Bot (Billing & Citizen Services)

Google AI Architect – AI Bot (Billing & Citizen Services)

Applicants selected for this position will be subject to a government background check (Public Trust Level) and must meet eligibility requirements.

The Google AI Architect will lead the design, development, and deployment of an AI-powered bot for our client to streamline billing processes and enhance citizen-facing services. This role is responsible for building a secure, scalable, and compliant AI solution on Google Cloud , including conversational interfaces delivered through web, API, and Google Workspace channels (Google Chat and Google Meet) , to improve operational efficiency, accuracy, and user experience.

Responsible for architecting and deploying a secure, AI-powered chatbot on Google Cloud to automate client’s billing processes and enhance citizen engagement through intelligent, compliant, and scalable digital services.

Architect and design an end-to-end AI chatbot solution using Google Cloud (Vertex AI, Dialogflow, Gemini, BigQuery, Cloud Functions, etc.).

• Automate billing inquiries and workflows.
• Provide real-time, accurate responses to citizen queries.
• Implement AI bot integrations across multiple interaction channels, including web interfaces, APIs, and Google Chat within Google Workspace.
• Enable secure, authenticated, and role-based conversations via Google Chat for i