Senior Application Support & DBA

Application Support: Monitor systems and provide support for enterprise applications, ranging from L1 to L2 depending on your expertise. Investigate and resolve system incidents, and assist with application deployments, patches, and configuration changes. Act as the primary escalation point for critical production incidents, perform Root Cause Analysis (RCA) to implement permanent fixes, and maintain operational runbooks.

Database Administration: Handle routine DBA tasks such as user management, system health checks, verifying database backups, and running basic SQL queries for data validation. Follow established security, access controls, and compliance procedures. Take full ownership of installing and configuring database systems, optimize performance (query tuning & indexing), manage disaster recovery strategies, and automate routine tasks using scripts (e.g., Shell, Python, PowerShell, or .NET).

Bachelor’s degree in Information Technology, Computer Science, or a related field. Solid understanding of relational databases and proficiency in SQL. Familiarity with Linux or Windows operating systems, paired with strong analytical and problem-solving skills.

Proven hands-on experience in L2 Support and Database Administration. Strong understanding of application architectures and APIs. Experience with Cloud platforms, DevOps practices, or ITSM tools (like JIRA) will be considered a strong advantage.

Provident fund 5% Group Health in