Technical Analyst

Job Description What You'll Do Use the product platform to help clients configure their application and databases. Give clients hands-on guidance on best practices for getting the most from the software. Build customized solutions with industry-standard tools such as JavaScript, jQuery, and SQL.

Evaluate client needs and design solutions that meet functional, technical, and reporting requirements. Determine database configuration needs and requirements for new clients. Perform and support data conversion.

Define, develop, and support product testing to make sure customer needs are met. Work with minimal supervision. Handle other duties as assigned.

What You Bring Must have 2–4 years of related experience, including software development or consulting. Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent experience. Experience with a product-related development framework, such as ASP.NET, SQL, Java, or Salesforce.

Proficiency in Microsoft 365: Word, Excel, PowerPoint, and Outlook. Proficiency with development management platforms such as TFS, Jira, or Trello. Ability to quickly learn and understand office software applications.

Excellent verbal and written communication, organization, and follow-up. A demonstrated ability to build long-term, trusted relationships with customers. Strong relationship-building skills, working well both independently and as part of a team.

A proven ability to handle multiple tasks with minimal supervision.