← Wszystkie ofertyGERMAN SPEAKING|Euro 1.500 per MONTH!-Microsoft Technical Support Engineers
Middleremote~$1.6K /moRemote: Greece; UTC+2, GR1 tydz. temu
Szczegóły
- Doświadczenie
- od 2 lat
- Angielski
- C1, wymagany
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Prześlij CV — pracodawcy i rekruterzy z różnych krajów, którzy szukają takiego profilu, będą mogli napisać do Ciebie bezpośrednio.
Wyślij CV →Opis
- Is technology running in your veins? This is your chance to be part of our Microsoft Technical Support Engineers team!
- Microsoft is one of the world leading brands that collaborate with our company, providing an excellent opportunity for experienced technology enthusiasts!
- If you are a fluent German speaker , with excellent computer skills , this is your chance to join the Microsoft Technical Support Engineers team!
What you will do:
- Answer Microsoft Business Customers inquiries and troubleshoot technical issues that they face
- Handle Microsoft Business Customers issues through collaboration, resolution, or escalation to provide a great experience
- Ensure that key stakeholders and Microsoft Business Customers are up to date on the resolution status of their issue, through effective written and verbal communication.
- Log the cases on internal systems, while getting up to date with Microsoft products & services.
- Handle and respond to Business Customer inquiries received via multiple communication channels
- Provide complex technical assistance to Business Customers; identifying and driving program efficiency across multiple billing platforms.
- Maintain solid Business relationships by handling their questions and concerns with speed and professionalism
- Investigate the root cause of an issue, provide solution and maintain high customer satisfaction
What you will bring:
- Fluency in German (native level)
- Excellent communication skills in English
- Exceptional written and
Kontakty pracodawcy (e-mail/telefon/Telegram) są ukryte w publicznym podglądzie.
Wyślij CV — a pracodawcy będą mogli napisać do Ciebie sami.