Job Title: Senior System Administrator Department: IT Managed Support Services Location: Mexico City Mexico’s SAT : Registered with (Tax Administration Service). Should have a Mexican RFC tax ID. Position Type: Full-Time Language : Fluent English (Required) Currency : Paid in MXN Arcadion is looking for an experienced Level 2 - technical support engineer who thrive on tackling diverse challenges in unique environments.
Working in teams, the ideal candidate will directly contribute to operations via the timely delivery of technical solutions in support of the service delivery and operations team. You will have the opportunity to contribute and influence project deliverables that support technical operations, including the collection, processing, and analysis of data in support of Arcadion investigations. Successful candidates will benefit from continuous learning where your technical skills will be developed, maintained and enhanced.
In addition, you will be exposed to specialized security, cloud, infrastructure and application related technologies. The technical support engineer's main responsibilities: Support, design, develop, enhance, and implement computer application systems and programs. Evaluate the performance of existing computer systems, plan and direct upgrades and improvements, troubleshoot problems / test and resolve issues.
Provide recommendations to enhance IT systems and services. Support, administer, configure, and install software and hardware products and s