Senior Site Reliability Engineer - Bandung, Indonesia

About us Ninja

One unifies IT to simplify work for nearly 40,000 customers in 140+ countries The Ninja

One Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. Ninja

One is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. About the Role We are looking for a Senior Site Reliability Engineer to join our existing SRE team and build tools and automation that improve production reliability and day-to-day operations. As a senior individual contributor, you will turn initial operational needs into clear requirements, practical system designs, working proofs of concept, and maintainable production solutions.

You will work closely with SRE, Engineering, and Production Support teams, quickly learn our products and support model, and contribute to daily SRE activities. Building new tools and automation is the primary focus of this role, alongside participation in the weekly support rotation. Location – Hybrid | Bandung, Indonesia (at least 2-3 days per week in the office) What You’ll be Doing Tooling and Automation Design, build, and maintain internal tools, services, and scripts using Python, Go, and shell scripting to reduce repetitive work and improve operational efficiency.

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