IT System Administrator - inVision
- Doświadczenie
- od 2 lat
- Angielski
- B1, mile widziany
- Wykształcenie
- Wykształcenie wyższe
We are seeking a System Administrator to run IT at inVision in Almaty.
makes sure hardware, accounts, access, the network and corporate services work smoothly for employees, students and teachers, develops inVision’s own IT infrastructure, and builds IT operations around tickets, clear processes and documentation, automating routine work wherever possible, including with AI. Support employees, students and teachers with hardware, accounts, access and services, both in the office and remotely. Run the helpdesk: triage tickets, set priorities and meet response times.
Maintain the knowledge base with guides and answers to frequently asked questions. Handle onboarding and offboarding: grant and revoke access, equipment and building passes. Administer corporate services: Google Workspace, Slack, Jira and the password manager.
Maintain the network, Wi-Fi, printers and office equipment. Manage domains and corporate email. Oversee information security: 2FA, password policies, access reviews and backups.
Purchase hardware according to the standard, receive it and keep an up-to-date inventory. Set up devices and manage them via MDM. Process payments for IT services on time and track subscriptions and licenses.
Work with contractors and vendors: contracts, access and deadline tracking. Develop inVision’s own IT infrastructure and migrate employees, services and data to it. Automate routine tasks with scripts, Jira automations and AI tools.
Help colleagues get comfortable with d