Senior Collections Analyst

For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities.

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The Senior Collections Analyst oversees accounts receivable portfolios, applies effective collection strategies, minimizes bad debt risk, and supports cash flow management. In partnership with customers and the Sales team, this position addresses payment problems and contributes to working capital objectives. Success in the role requires strong analytical, negotiation, and problem-solving capabilities, supported by experience in credit and collections.

Oversee a portfolio of high-value accounts with complex collection needs.

Promptly follow up on overdue balances to meet cash flow and days sales outstanding (DSO) targets.

Perform collection follow-up through phone calls, e-mails, account revi