IT Support Engineer

We're on a mission to be a Force For Good, through our People, Products and Purpose at Nuix. This extends to our People. We're fiercely passionate, love working at pace, thrive in ambiguity, live, and breathe outside of the box, and above all are good humans.

We're determined to make a positive difference in the world, whether through our solutions which help the top companies, governments and agencies find the truth and combat illegal activities, or through our people who care about contributing and giving back both within, and outside, of Nuix. We are a Force For Good. We're selective about who comes on board, and you should be too.

But if the above sounds like a match, get in touch today and get ready for the possibility of starting a once-in-a-career journey.

The IT Support Engineer is responsible for providing technical assistance and support to end users for desktops, laptops, peripherals and software applications. The role involves diagnosing, resolving and documenting IT incidents, as well as assisting with the setup, configuration and maintenance of computer systems.

You will also help people at Nuix get started with AI tools, build their confidence and find practical ways to use AI in their day-to-day work.

The IT Support Engineer reports to the IT Support Manager and plays a crucial role in ensuring the smooth operation of end-user computing environments.

This is a hybrid role based in our Pittsburgh, Pennsylvania office. You are required