Salesforce QA Engineer

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Descrição

What we achieve together In this role, you will play a vital part in enhancing our Salesforce solutions to provide outstanding customer service and retention. You will be involved in exciting projects that optimize our service workflows and improve user experiences across the organization. Your work will directly impact how our teams deliver reliable, efficient support and build long-term customer satisfaction. Your main tasks & responsibilities: You will design, implement, and maintain comprehensive test plans and test cases for Salesforce applications and integrations. Collaborating closely with developers, business analysts, and product owners, you will develop a clear understanding of requirements and help define effective test strategies. You will execute functional, regression, integration, and user acceptance testing to ensure top-quality releases. You will develop and maintain automated test scripts using tools compatible with Salesforce, such as Selenium and Provar. Monitoring test execution, you will report defects and track quality metrics to support continuous process improvements. Assisting in release management and deployment validation, you will help ensure smooth and error-free rollouts. You will contribute to the ongoing improvement of QA standards by writing and updating platform documentation. Conducting stakeholder trainings and product demos, you will share your expertise to promote best practices. As an active team member, you will participate in our agi

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