Senior Salesforce Business Analyst

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Descrição

We are looking for a Senior Salesforce Business Analyst to translate business requirements into actionable solutions, lead discovery sessions, and manage stakeholder engagement across Salesforce implementation projects. The ideal candidate will bring strong analytical skills, technical documentation expertise, and the ability to communicate effectively with senior client stakeholders on a daily basis. Responsibilities Translate business requirements and approve user stories according to client's Definition of Ready Determine a BA approach, gain needed stakeholder and team buy-in, and measure the effectiveness of the approach chosen Work proactively toward deliverable goals and objectives Update functional documentation, including Functional Design Documents and User Guides, by independently gathering information from requirement documents, user guides, Salesforce, and issue tracking systems Lead discovery sessions for new requirements and document them accordingly, including user stories, flows, rules, and processes Plan for requirements reuse, considering regulatory requirements, business rules, and business processes Communicate risks and impacts of changes clearly and provide options to manage and mitigate them Present solutions to the appropriate audience, including changes to current processes and ways of working, and explain why a change to a system, process, or capability is needed Manage stakeholder expectations and engagement throughout the project lifecycle Trace so

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