UX Researcher

Our UX Research team is four people and we are adding a fifth. You would own research end to end on two long-running product accounts, roughly half your time each. Future Mind is a team of more than 300 people building software products for clients such as Żabka, Biedronka, Pepco, Superpharm, HEBE, LPP (Sinsay, Reserved) and many others.

What the job is running research end to end: scoping with the client, choosing the method, briefing recruitment, fieldwork, analysis, delivery sitting with clients to work out what business decision the research has to serve, and saying so when research is not the answer moderated and unmoderated usability testing, in-depth interviews, workshops, desk research and benchmarking turning findings into something a product team acts on working on how we run research: our templates, AI-assisted analysis, our own Claude-based tooling What we need 3+ years in UX, CX or product research, on projects you owned rather than supported the judgement to match a method to a problem, and to defend that choice to a client readiness to run sessions on site and travel when the project needs it Polish at native level, English good enough to moderate a session and write a report working with AI in the research process, or a clear willingness to. We automate parts of analysis and reporting and everyone on the team uses it estimating your own work and flagging early when it will not fit What you get your projects are yours. Four researchers, no layer of people betwe