Desktop IT Support Engineer

[…] is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around AI, digital, engineering, cloud and software, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology & Services, Semiconductor, Telecom and Media, Retail and CPG, Mobility and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7B To learn how we can supercharge progress for you, visit hcltech.co m .

Your responsibilities Good in Data Analysis & Reporting using MS Office and ITSM tools. Coordinate desktop changes to avoid deployment collisions on high priority incidents. Prepare requests for rollout.

Participate in incident handling concerning desktop changes. Microsoft environment knowledge (desktop, o365). Have good technical understanding of the products building up a desktop service.

Extensive troubleshooting skill over Application deployment, Patching & other security tools. Experience from the desktop environment. Understanding and experience of ITSM and ticketing process.

Our requirements Polish & English fluent are mandatory Onsite support experience necessary. Ability to carry out commissioning of new laptops and desktops across shopfloor wherein as needed. Ability to move around along with necessary tools and devices ac