Product Owner - Agile Change Agent
- Experiência
- 5+ anos
- Práticas
- ITIL, ITSM, Agile, Kanban, Scrum, User Stories
Your responsibilities: Manage and prioritize the product backlog, ensuring alignment with business objectives and stakeholder needs. Define product requirements, user stories, and acceptance criteria in collaboration with business and technical teams. Oversee the product lifecycle, including development, testing, deployment, and continuous improvement.
Coordinate change management activities, ensuring compliance with ITIL/ITSM processes, security standards, and regulatory requirements. We are looking for you, if you have: 5 years of commercial experience in managing IT products within a similar position. Frameworks & Governance: ITIL / ITSM (Incident/Request/Problem Management), System Risk Assessment (SRA) frameworks, Service Management and Agile (Scrum / Kanban / Scrumban).
Change Management: Proven hands-on fluency in formal Change Management. Identity, Access & Security Tools: Understanding of the Corporate Identity Management concepts. Systems & Infrastructure: ServiceNow, Google Workspace, and Microsoft 365.
What will make you stand out? Domain Knowledge: Information Governance and Compliance, regulated IT ecosystems, IT for Pharma. Technical Literacy: Solid understanding of software development concepts, including APIs, data models, microservices architecture.
AI Advocacy: AI prompt engineering and use case design. Data & Analytics Tools: SQL (relational database querying & views), Tableau. Technical & Scripting Knowledge: SQL (queries & views), PowerShell scripting fo