Descrição
Responsibilities: Manage and support 7x24 network, including voice and data, infrastructure environment and products Manage equipment rooms Participate in various IT projects to setup network infrastructure and provide support Communicate with other IT support teams, vendor and users for network service requests and changes Troubleshooting and solving network related production issue. Network infrastructure performance monitoring and tuning Prepare network infrastructure related document, including but not limited to procedures, diagrams, standard operation process and capacity planning report ·For Senior Engineer, assist Section Head to train junior engineers, plan for daily support activities and manage vendor to meet defined SLA
Requirements
Diploma / University graduate in Computer related field CCNA, CCNP and ITIL certificates CISSP and CCIE certificates are an advantage For engineer, at least 3 years working experience in network infrastructure support For Senior engineer, at least 5 years working experience in all rounded IT network and security solution design, maintenance and support in Banking industries or IT related field Hands-on experience on network equipment, firewall, Internet gateway proxy, load balancer, VPN, NAC Solid experience on network management utilities, such as SolarWind, WhatsUpGo and Ciscowork Solid experience in IP phone & PABX and voice recording system Knowledge in Windows and Linux platform Independent working ability to complete assigned ta
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