Descrição
SMX is seeking a Program Management Support Lead (PMO Lead) to support our Army Client. Essential Duties &
Responsibilities
Lead the ARES PMO support function and coordinate the work of PMO personnel and embedded Value Stream Analysts. Partner with the Government Program Manager to establish and continuously improve a lightweight ARES management system that provides reliable visibility into: Demand, intake, priorities, and backlog health; Work in progress, delivery flow, and delivery forecasts; Capacity, operational workload, and development-versus-operations tradeoffs; Risks, dependencies, blockers, decisions, and escalation needs; Integrated roadmaps, customer commitments, and strategic outcomes. Establish and maintain a practical operating cadence for integrated program reviews, backlog and flow reviews, roadmap synchronization, risk/dependency review, and decision tracking.
Implement and maintain common Jira and Confluence structures, workflows, data definitions, dashboards, and documentation practices that support program management needs while minimizing administrative burden on delivery teams. Ensure Jira, ITSM, and related management data are sufficiently complete and reliable to support trend analysis, capacity decisions, contractual reporting, and leadership decision support. Develop executive-ready management products, including integrated roadmap views, portfolio health assessments, decision briefs, risk summaries, delivery updates, and contractual deliverables.
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