Senior Business Systems Analyst

This position is focused on understanding client business needs, both problems and opportunities, and recommending solutions that address current and future requirements. Increasingly, this includes using AI tools to prototype concepts quickly and applying Spec-Driven Development to turn requirements into implementation-ready specifications. The Senior BSA works with SaaS and healthcare technology clients from startups to enterprise platforms as the critical link between product managers, UX designers, developers, and other key stakeholders.

demands independence, adaptability, efficient context switching, strong cross-functional communication, the confidence to push back constructively, and the ability to navigate international client environments, including US and Swiss-based clients, while anticipating downstream impacts and keeping teams aligned.

also supports regulated healthcare engagements in which Creative Capsule software works with a client's medical device and must be built to meet the EU Medical Device Regulation (MDR). The Senior BSA is expected to know what the MDR (and its supporting standards) require of the software lifecycle, put compliant working practices in place from day one so that later conformity is possible without re-engineering, and carry those practices across engagements.

Understand client business needs by framing the right questions, identifying problems and opportunities, and writing descriptive use cases, th