Organizational Change Management (OCM) Lead

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Worker Type Regular Job Description Summary The Organizational Change Management (OCM) Lead is a key member of the DBT Transformation Office responsible for leading the people side of change at both the strategic organizational and tactical program levels. The role helps work with the CIO leaders to transform the Digital Business Transformation (DBT) organization itself, including its culture, operating model, processes, capabilities, and ways of working, while embedding structured OCM into major DBT programs and initiatives. This individual partners with DBT leadership, program teams, business stakeholders, Learning & Development (LM) to ensure changes are understood, adopted, reinforced, and sustained, and that transformation delivers measurable business value. Position Responsibilities Work with the CIO and DBT leaders to develop and execute a DBT-wide change strategy and framework aligned with the Transformation Office vision, roadmap, and Transformation Initiative Backlog. Lead change efforts across people and culture, process excellence, policy and governance, tools and technology, brand and communications, and customer and BRM partnerships. Drive organizational effectiveness initiatives that strengthen engagement, collaboration, accountability, leadership effectiveness, workforce capabilities, and continuous improvement. Build leadership alignment, sponsorship, and ownership for transformation priorities, preparing leaders and managers to communicate and reinforce chan

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